RemOnline

Chats in RemOnline allow your managers to communicate with potential and existing clients in different channels without leaving the CRM system.

<a href="https://help.remonline.app/en/articles/8544538">connecting different channels</a>;

<a href="https://help.remonline.app/en/articles/8544561-how-to-use-chats">closing and opening chats</a>;

corresponding with clients on the <a href="https://web.remonline.app/chats" rel="nofollow noopener noreferrer" target="_blank">Chats</a> page in the system (including viewing media files);

<a href="https://help.remonline.app/en/articles/10111212">filtering chats</a>;

<a href="https://help.remonline.app/en/articles/9657390">initiating new chats</a>;

<a href="https://help.remonline.app/en/articles/9145544">linking clients to chats</a>;

<a href="https://help.remonline.app/en/articles/10304318">setting up message templates for all channels</a> and <a href="https://help.remonline.app/en/articles/9413219">templates for the WhatsApp channel</a>;

<a href="https://help.remonline.app/en/articles/10111180">assigning an employee to a chat</a>;

<a href="https://help.remonline.app/en/articles/10368169">tagging chats</a>.

- <a href="https://help.remonline.app/en/articles/8544538">connecting different channels</a>;
- <a href="https://help.remonline.app/en/articles/8544561-how-to-use-chats">closing and opening chats</a>;
- corresponding with clients on the <a href="https://web.remonline.app/chats" rel="nofollow noopener noreferrer" target="_blank">Chats</a> page in the system (including viewing media files);
- <a href="https://help.remonline.app/en/articles/10111212">filtering chats</a>;
- <a href="https://help.remonline.app/en/articles/9657390">initiating new chats</a>;
- <a href="https://help.remonline.app/en/articles/9145544">linking clients to chats</a>;
- <a href="https://help.remonline.app/en/articles/10304318">setting up message templates for all channels</a> and <a href="https://help.remonline.app/en/articles/9413219">templates for the WhatsApp channel</a>;
- <a href="https://help.remonline.app/en/articles/10111180">assigning an employee to a chat</a>;
- <a href="https://help.remonline.app/en/articles/10368169">tagging chats</a>.

You can learn more about managing chats in this <a href="https://help.remonline.app/en/articles/8544561">article</a>. 

Chats. General information

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