Chats in RemOnline allow your managers to communicate with potential and existing clients in different channels without leaving the CRM system.
Features of Chats in RemOnline:
notifications about new messages from followers
messaging with prospects on the Chats page in RemOnline (including viewing media files)
closing and opening chats
history of all messages with followers
setting up access permissions to specific channels for employees
You can learn more about managing chats in this article.