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User Access Permissions: Clients

Learn how to configure a set of user access permissions to keep your customer base safe

Amalia avatar
Written by Amalia
Updated over 7 months ago

  • Can view clients table — allows viewing customer base on the “Clients” page (main dashboard with customer profiles and details). Otherwise, the “Clients” section in the right menu sidebar is disabled and never shown

  • Can view the customers — allows viewing customer profiles of your clients (buyers). When turned off, the user will be unable to use the auto-select feature for data entry (i.e. when creating new Orders in the system). This potentially calls for a duplicate issue

  • Can view the suppliers — allows viewing customer profiles of your suppliers (vendors). When turned off, the user will be unable to use the auto-select feature for data entry (i.e. when creating new Postings in the system). This potentially calls for a duplicate issue

  • Can view the client balance — allows viewing balances directly in customer profiles or when making a corresponding selection in Orders, Sales, and Postings

  • Can adjust client balance — allows adjusting balances in customer profiles. Otherwise, the “+ Balance adjustment” button is disabled and never shown in customer profiles

  • Can edit client — allows editing details in customer profiles (name, mobile, address, custom fields)

  • Can delete a client — allows making customer profiles and details completely removed from the system. Otherwise, the “Delete” button is disabled in customer profiles and never shown on the “Clients” page or elsewhere

  • Can see calls — allows accessing the “Calls” tab in the dialog window of the Client to check dialing list or listen to call recordings

  • Can edit personal client discount — gives access to personal discount setup in customer profiles. Otherwise, corresponding fields can not be modified

  • Can export data — enables the “Export” button to save the customer base in the Excel file format

  • Can import data — enables the “Import” button to download the customer base in RemOnline using external data in the Excel file format.

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