User Profile

Learn what a User Profile is and how to edit it

Amalia avatar
Written by Amalia
Updated over a week ago

Each employee in RemOnline has a User profile where they can edit or add their personal data, increase account security with two-factor authentication, view salary details, or log out of their account.

Click on the avatar in the upper left corner of RemOnline to go to the User profile. Here you can see the Personal Info, Security, and My compensation sections as well as a “Log out” button.

Personal info

Users can change their photos, name, email, and phone number on this page.

Please note, that the field “Email” is unique for all users of RemOnline and two employees cannot have the same email address. You need to confirm your email after changing it.

You can enable or disable Telegram bot in the User profile to receive order and task notifications in this messenger.


On this page, users can change the password or enable two-factor authentication to log in to the account.

Changing Passwords

Enter the current password and create a new one. Click Save.

Enabling Two-Factor Authentication

Step 1. Click the “Activate” button.

Step 2. Choose the app you want to use for two-factor authentication. Install the selected application.

Note that access to the Business Insights app must be set in the employee's profile.

Step 3. Make sure that the app has access to send notifications. You can check it in your smartphone settings.

Step 4. Click the “Confirm button on the “User Profile > Security” page.

You will then receive a push notification on your smartphone.

Step 5. Tap the notification and confirm that two-factor authentication is enabled in the app.

Done! Now when you sign in to your RemOnline account via your browser, you need to confirm the action in the Business Insights or RemOnline Work Orders app.

My compensation

On this page, users can see basic data about their own salary.

The current balance is a sum of all work orders, sales, postings, and payments where the employee is a client or supplier. The current balance is affected by the accrued salary.

Clicking on Current Balance opens a window displaying all transactions.

An amount with a + (plus) sign means that the company owes this amount to the employee.

An amount with a - (minus) sign means that the employee owes this amount to the company. The current balance can be a negative amount in several cases:

Example 1. An employee is paid weekly, but according to the payroll rules, the salary is always calculated in the next month. Accordingly, each such payment will affect the employee's current balance because, without accrual, there is no payment obligation from the company.

Example 2. You have already accrued and paid salaries, but then you found some errors in the calculation for the previous month. E.g., you deleted a sale or a work order, and the "Cancel payment for deleted documents or products" checkbox was checked in the rules. Thus, these cancellations for the previous month create a minus in the current month.

Compensation calculation rules — here, users can see their current base salary and applicable commissions.

To accrue — this displays the calculated amount of the current month's salary that has not yet been accrued to the employee's balance.

Estimated amount to pay — the amount that consists of the already accrued and calculated (i.e. not yet accrued) salary is displayed here.

Below, you’ll find a table with the salary calculations for an employee for each month. The accrued payments are marked with green check marks, and the payments that have not yet been accrued are marked in orange.

Double-click on the row with the calculation to see more detailed information.

Logging Out

Click on the avatar and click the “Log out” button to change the user or log out of your account.

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