RemOnline

Chats. General information

Learn how to communicate with social media leads without leaving RemOnline

How to use Chats?

How to Send Files in Chat?

Learn how easy it is to initiate a chat with a new customer through the available channels in RemOnline

How to initiate new Chats?

Learn how to connect a client to the chat

How to Connect a Client to Chat

Learn how to create and use WhatsApp templates in RemOnline Chats

WhatsApp Message Templates

Learn how to assign, reassign and unassign employees to chats

How to assign employee to a chat?

Learn how to filter chats on the Chats page

How to filter chats?

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In this section you will learn how to work with Chats

Chats

Learn how to connect, configure, edit, and delete channels for Chats in RemOnline

How to Connect a New Channel to Chats?

Learn how to properly connect and set up a WhatsApp number to RemOnline

How to connect WhatsApp by Twilio to RemOnline Chats?

Learn how to connect SMS to RemOnline correctly

How to connect SMS by Twilio to RemOnline Chats?

Learn how to properly connect and configure Telegram in RemOnline chats

How to connect Telegram to RemOnline Chats?

Learn how to properly connect and configure Telegram Bot in RemOnline chats

How to connect Telegram Bot to RemOnline Chats?

Learn how to properly connect and configure Viber in RemOnline chats

How to connect Viber to RemOnline Chats?

Learn how to connect an Instagram account to chats in RemOnline

How to connect an Instagram channel to Chats?

Learn how to connect a Facebook Messenger business page to chats in RemOnline

How to Connect a Facebook Messenger to RemOnline Chats?

Learn how to connect new channels to RemOnline Chats

Connecting Channels

Learn how to upgrade your Twilio account to a paid version and buy numbers for advanced communication capabilities

How to upgrade your account and buy numbers in Twilio

Learn how to pre-configure your Instagram account to successfully connect it to chats

How to prepare your Instagram account for connecting to chats?

Look for answers to the most common questions in the Chats section

Q&A (Chats)

Public API

Book a Demo

Video Tutorial

Go to RemOnline

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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