Maintaining a customer base is very important for your company’s growth and success. Let’s have a look at the benefits you will get when keeping your customer records in RemOnline:
Complete customer management, filtering for individuals, legal entities, and suppliers;
Importing and exporting the customer base in Excel;
History of all assets in the contact profile;
History of all work orders, sales, and payments in the contact profile;
History of calls and SMS notifications in the contact profile;
Customer analytics by marketing channels;
Setting of customer-related tasks for employees;
Advanced settings of employee access rights to the customer base;
Configuration of automatic feedback requests to review customer experience;
These features will help you create an easy-to-manage customer base and build repeat business.