For users of the Business subscription plan, there are a number of advantages that help you easily create and set up an account in the RemOnline system.

The support service in the Business plan includes:

Convenient communication channels. Customers can contact us via online chat or email, which provides fast and convenient support.

Support during the trial period. Experts will help you to set up your account from the first day of registration, which makes it easier to master the program.

Communication with real people. The absence of chatbots and the ability to get support from live specialists who are ready to help customers.

Personal manager. During the first 30 days of the subscription customers have access to a personal manager who advises on all issues and helps to customize the program according to the needs of the company.

Supporting materials. Access to the Help Center, blog, and YouTube channel, which helps to master the program's functionality faster.

During the first 30 days from the date of subscription activation, the RemOnline team helps with:

- import work orders;

- import of products;

- import of services;

- import of clients;

- import of assets;

- loading of reference books;

- setting up statuses, transfer of assets, mandatory actions;

- setting up automatic notifications;

- work orders;

- clients;

- products;

- leads;

- assets;

RemOnline specialists will conduct a webinar for your team on how to use the program, taking into account the specifics of the company.