We're thrilled to introduce a brand-new feature in RemOnline: the ability to accept online payments through payment links, now seamlessly integrated with Stripe Invoicing. This powerful addition revolutionizes your payment collection process, making it simpler and faster to get paid on time.

Stripe Invoicing is a leading solution for online payments, designed to simplify your transactions and boost your cash flow. With just a few clicks, you can generate secure payment links that are easy to share with your customers through SMS, Email or Chats. So your clients can pay with ease, and you’ll see the transaction instantly recorded in RemOnline. Plus, you can track every payment link and its status in real-time.

Since the integration with Stripe Invoicing is available on the Startup and higher plans, the ability to use payment links is also available for these plans.

Before you start reaping the benefits of payment links, let’s ensure you’re all set:

1. Connect to Stripe Invoicing: First, integrate Stripe Invoicing in your RemOnline settings. Make sure you have an existing Stripe account, then enable the integration and add at least one merchant. This will be the entity that receives payments from your customers. Note that you can add multiple merchants in the integration settings.

2. Customize Cashboxes: Define which cash registers will record the payments received through these links. You’ll need to specify this for each merchant.

3. Assign Permissions: Make sure your team has the right permissions. Head to "Settings > Employees > Roles" to grant access to create and delete payment links, either directly from orders, tickets, or jobs, or through the "Finance" section.

Payment links can be created directly from two places: the "Invoices and payments" tab within an order (also known as ticket or job), or the "Finance > Payment links" section, depending on your role settings.

When you create a link from an order, the payer, payment amount, and comment fields are auto-filled. If only the client’s details are specified, they will be the payer. If a separate payer is listed, their information will be used.

When creating a payment link in the "Finance" section, you’ll need to manually enter all payer details, payment amounts, and any comments.

Each link is tied to a specific merchant, ensuring you know exactly where your funds are going.

Use the step-by-step instructions on creating payment links.

Stay on top of your payments with real-time status updates:

Once your payment link is created, you can easily copy and share it manually through SMS, Viber, WhatsApp, or Chats section.

Create and manage payment links directly from the RemOnline Work Orders mobile app! Use the app as a virtual terminal for on-site payments. The generated link can be displayed as a QR code, allowing your customers to scan and pay on the spot.

For payments processed through Stripe Invoicing, funds are credited to your account immediately after the customer completes the payment, and the payment record is instantly created in the cashbox specified in the merchant’s settings.

Moreover, if you want to see the actual income in RemOnline, you can configure the including for service fees directly in the cashbox settings. Learn more about this here.

If you need to update your merchant details, simply adjust the settings in your integration. You can also decide how RemOnline should handle previously created but unpaid links. Detailed instructions can be found here.

Now, you can seamlessly accept online payments using Stripe Invoicing, a solution that fits your business needs. We’re eager to hear your feedback on this feature—your insights will guide how we continue to enhance it. If you have suggestions or questions, don’t hesitate to reach out to the RemOnline Support Team.