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Payment Link Statuses

Learn what statuses can be assigned to payment links and what they mean

Amalia avatar
Written by Amalia
Updated over 2 weeks ago

The statuses for payment links are systemic and automatically change according to events.

Created - a status that is automatically applied to all new links.

Viewed - this status is automatically applied if the customer clicked on the payment link.

Waiting for payment - this status indicates that the payment process has begun (the customer has chosen a payment method, is filling in the data, is waiting for payment confirmation, etc.)

Paid - a status that indicates a successful payment. This status is the trigger for creating a payment at the cash desk.

Payment failed - this status is used in case of an unsuccessful payment. The cause of the error can be clarified in the RemOnline support chat. It can be either a blocked payment or other restrictions.

Deleted - a status that is automatically applied to all deleted payment links.

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