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Calls And Notifications. General information
Calls And Notifications. General information

Learn how to make calls and send automatic notifications to clients in RemOnline

Amalia avatar
Written by Amalia
Updated over a week ago

To streamline your communication with clients and employees, you can enable VoIP integration and configure automatic notifications in RemOnline.

VoIP integration will allow you to:

  • record calls and analyze your managers’ performance

  • listen to calls in the work orders, client profiles, or in the call report

  • track all incoming, outgoing, and missed calls

  • increase the communication quality with the help of an incoming call card that shows the client's name, phone number, and status of their work order/request

  • view reports of incoming and outgoing calls for any period of time.

Automatic SMS, Telegram, and Email notifications will allow you to:

Read more about the features and how to connect VoIP and configure automatic SMS notifications in the following articles.

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