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Product Profile

Find out what information is stored and displayed in the product profile

Amalia avatar
Written by Amalia
Updated this week

Each product creates its dialog window after you create it manually, import, or post it to the warehouse. You can open a window in any RemOnline section by hitting the product name. Let's consider the product profile features in detail.

General tab

The General tab stores the product information specified during the importing or the product posting.

Category — the field for selecting the product category.

Name — the unique field for a product name (two different products cannot have the same names). The system uses it for the search and printing of the documents, price tags, and labels.

Description — the field for additional information about the product.

Code — the product identifier. You can use it to mark your products according to your internal rules.

SKU — the product identifier. It is usually a code consisting of digits and/or letters. RemOnline SKU can match with the supplier one.

Please note that the product form is customizable, that is, you can add your own fields to the product card, change their order, delete unnecessary ones. Read more about configuring the product form in this article.

Barcode — the product identifier, which respects the following international formats: EAN-13, EAN-8, UPC-A, and Code128. Barcode is a unique field (two different products cannot have the same barcodes). One product can have multiple barcodes.

Warranty to client— the warranty period that you provide to the client for a target product.

Enable serialization — the checkbox to enable serialization for the product. Note: this action is irreversible!

Prices — the current product prices. You can edit the price field.

Note: You cannot edit the purchase price. To change the price cost, you need to remove the posting and create a new one with the correct data. You can configure price types and markups on the Settings > Prices and discounts page.

Stock control — use this field to set the minimum and maximum stock level of the product. The system will create a new entry in the “Products below minimum stock” report after the product balance gets below the specified minimum. The entry will contain the purchase order to replenish the product balance up to the maximum.

Taxes — this field displays the tax exception for this product if any. Read more about setting tax exceptions in this article.

Employee commissions — in this field, you can set exceptional commissions for an employee for selling this product or for adding it to a work order. This can be a percentage of the part cost, a fixed amount, or both. If you leave this field blank, the standard payroll calculation rules specified in the employee’s profile will apply.

Shipments tab

The Shipments tab stores the list of shipments and their current locations with product quantity. You can sort shipments by the following filters: All, In stock, Not in stock.

You can view the following shipment information:

  • posting date

  • supplier name

  • product quantity received and the product quantity per specific shipment (including the cost per product unit)

  • the supplier warranty period for the shipment of a specific product

  • stock balance at the moment

  • for non-serial products: the location and quantity of products in the current place (a dialog box opens by hitting the document number, order, sale)

History tab

The History tab displays a table with the product transfer history. The Document column displays information about receiving or spending the product. The Description column represents the transfer process information with the previous and the current product location and serial numbers for serial products. The Income/Expense columns display the product quantity.

Stock tab

The Stock tab displays the current product quantity or serial numbers (for serial products) for each warehouse and the purchase amount. You can also see the total purchase amount by all warehouses.

Removing a Product

Each tab contains the remove product button.

Note: You cannot remove the product with the non-zero stock balance.

You can recover a deleted product in the Activity Log report.

To do this, generate a report for the “Product deleted” event. Find the deleted product and click Restore.

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