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How To Search Work Orders?

Learn how to make search Work Orders faster

Amalia avatar
Written by Amalia
Updated over a year ago

Every page in the RemOnline system has a default auto-focus, meaning you don’t need to go anywhere to start searching. Just type what you need to immediately see your request shown in the search box.

Note: You need to insert at least 3 symbols and press Enter to start searching.

Searching for Work Orders by Barcode / Number

Scan the Work Order barcode or simply put its number in the search box. Next, you will see this Work Order Profile. Remember, both Work Order numbers and barcodes are unique values in the system.

Searching for Work Orders by System and Custom Fields

By default, you can search for Work Orders only using basic system fields in the Work Order / Client profile. For example, Client Name and Phone, Asset Group, Brand, Model or Serial Number / IMEI.

Use a “+” symbol to start searching for Work Orders by custom fields as well.

Use a “-” symbol to start searching for Work Orders only by number.

Use a “=” symbol to start searching for Work Orders only by client mobile.

Note: You can also browse through Work Orders with a certain badge or filter activated.

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