RemOnline offers 4 Plans with different feature sets. The starting price of the Startup, Business and Enterprise plans includes 3 employees and 1 location. You can increase the quantity with additional purchases. Learn more about the Subscription Plans and their differences here.
Switching to another Plan during an active subscription
1. Upgrading your Subscription Plan
Select the needed Subscription Plan and press the Change plan button.
RemOnline calculates the duration of a subscription to a new Plan automatically if you have enough subscription days left.
You will see the Plan Switch popup showing the new subscription duration. Learn the terms of services and tick the checkbox identifying you agree to them. Hit the Switch plan button to confirm the Plan transition.
2. Downgrading your Subscription Plan
Make sure you disabled all advanced functionality from the greater Plan before downgrading your subscription.
For instance, if you want to switch from the Business to Startup Plan, you have to disable:
Like/Dislike or NPS rating system. You must also disable Answer to the score (if this setting was applied to the 5-point system)
Extended access rights settings in cashboxes and warehouses (i.e. all checkboxes must be enabled in the “Allowed actions” section for a cashbox/warehouse)
Delete XLS files in the custom integration with online stores so that there are no more than 10
And to switch to the Hobby plan, you need to have:
no more than 1 location and 5 employees
a maximum of 100 work orders and sales (in total) in the last 30 days
disabled integrations
removed payroll calculation rules (commissions) in the employees’ profiles on the “Payroll Calculation Rules” tab
If the Change plan button in the desired Plan is disabled, it means you have some functionality - unavailable for this Plan - active. Deactivate them to enable Plan transition.
Press the Change plan button if it is active to open the popup with the new subscription duration. Learn the terms of services and tick the checkbox identifying you agree to them. Confirm the Plan transition by pressing the Switch plan button.
3. Adding employees and locations to your Subscription Plan
Add more locations and employees to your RemOnline account on the Settings > Subscription page. Just select the needed quantity and press the Accept button.
The system will automatically recalculate your subscription duration if you have enough subscription days left.
You will see a popup showing the new subscription duration. Hit the Switch plan button to confirm the transition.
Remember: you can't add more than 1 location and 2 employees to the Hobby Subscription Plan. The Startup plan is limited to 15 employees. In the Business plan, there is a limit of 150 employees.
4. Removing employees and locations from your Subscription Plan
Remove your employee or location on the Settings > Employees or Settings > Locations page to enable the removal from the system.
Then, navigate to Settings > Subscription and decrease the number of locations/employees by subtracting the needed quantity from the locations/employees counter.
Hit the Accept button to open the popup with subscription recalculation results. Proceed with the Plan transition by pressing the Switch plan button.
You can adjust the location/employee quantities as many times as you need. RemOnline recalculates the subscription duration every time you apply changes.
Switching to another Plan during the inactive subscription
You can switch your Plan or adjust the location/employee quantity only after renewing your current RemOnline Plan for at least 1 month.